function > aesthetic? I’m talking about website design. A developing country like Thailand seems to think otherwise. Take a look at www.truecorp.co.th and you’ll know what I mean.

True corporation is a big ISP, Cell phone, Home Phone, Cable TV provider company in Thailand. They generally have a lot of information about their operation to show off to web serfers. However, they seem to forget what the website is for, and what do users need from visiting a website.

The other day, maybe my head wires differently than the rest of True internet user, I spent more than an hour to find a way to upgrade my DSL speed from True website. Why don’t I just call the customer support? I did and they told me I could (or have to) change my DSL plan/speed from True website. “Oh, ok, it’s good to know, thank you.” I told them.

An hour later, I finally found it hidden somewhere under the “Online” link. But, that’s not the end of it yet… Well, I filled in the form, select 3Mbps DSL package as my new plan, clicked submit. Bam!…

“Server actively refused your request” waht the fcuk!!?

I tried again, same message. I wasted close to 2 hours trying to do something I should have been able to do in under 15 minutes.

Well, I tried again the next morning, and it worked. Apparently, the automated process wasn’t automate at all. There was nobody sitting behind the server at 2AM in the morning to work on my request. That’s what I think!

Look at comcast.com and educate yourself, True people, or any Thai who keeps telling themselves and everybody else they are a group of new generation, with tons of degree from UK, US, FU, CK, whatever…

Simple things that needs to be changed and you still can’t do it right.

I think it is because we Thais don’t possess an ability to do anything step by step. We know a lot of things, but we only know how to do all those things at the same time, no other ways. multitasking, huh?

Before and after a disastrous repaint of my bedroom. Well, I wouldn’t go so far and call it disastrous, but it didn’t turn out as we expected.

We want a Martha Stewart homey feeling, but it ended up looking like a really bad mediterranean type of room.

How did it turn out like this? It’s because we believe the sale person in the painting store rather than our designer friend. Our friend told us the actual color on the wall will be lighter than what you see on the color sheet. However, when we got to the store, the sale person told us otherwise. And we **cking believe her!

I guess we just have to adapt to what we have and change our decorating pieces to fit the color.